Today’s Economic Market requires that jobs get planned, resourced and executed on-time and within budget. In some cases your organizations entire existent is dependent on it. You can’t afford not to establish a future with us. Our services produce results that your Industry warrants the need for. We specialize in providing investor owned utilities, municipal utilities, and local governments with solution integration, team augmentation, and system utilization services.

Systems Implementation and Integration

• Project Management and services needed to implement a new CIS system.
• Project Manage new implementations of systems which will be integrated with a current CIS system
• Assistance in implementing software systems which will need to compliment a CIS system (AMI/MDM, CRM, IVR, Meter Reading, Asset Management, Telephony, etc)
• Assistance in procuring software systems which will need to compliment a CIS system (AMI/MDM, CRM, IVR, Meter Reading, Asset Management, Telephony, etc)

Assessment of current CIS processes
Our assessment would include meeting with current Subject Matter Experts from various business areas including Billing/Rates, Cashiering, Customer Service, Credit and Collections, Field Service, Meter Reading, Backflow, Transformers, New Sites, 3rd Party integrations, and IT to:

• Document current business processes
• Provide recommendations on best business practices
• Identify unused features within your CIS system
• Provide specialized training in specific areas
• Review recommendations and findings with management team
• Identify areas where new products would assist the utility with their business needs
• Assist in Implementing any new processes and/or changes which were agreed upon